Privacy Policy

1. ABOUT MYPASSYAPP

MyPassyApp is a digital financial platform owned and operated by Passy Empire Ltd.

This Privacy Policy applies to our website, mobile application, and all services provided through MyPassyApp.

2. OUR COMMITMENT TO DATA PROTECTION

Passy Empire Ltd. is committed to protecting your personal information.

We process your personal data in accordance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable laws. We regularly review our privacy practices to help ensure your personal information is handled responsibly, securely, and transparently.

3. INFORMATION WE COLLECT

Information You Provide

When you create an account, we collect:

• Full name
• Email address
• Phone number

When you verify your identity, we collect:

• Date of birth
• Selfie
• BVN
• One valid government-issued means of identification, such as:
  • NIN
  • Driver's License
  • International Passport
  • Voter's Card

When you use our services, we collect:

• In-app wallet addresses used for deposits and withdrawals
• Transaction history
• Deposit and withdrawal records
• Virtual account details

If you contact Customer Support, we may keep records of your enquiries and conversations to:

• Respond to your enquiries.
• Investigate and resolve complaints.
• Verify previous communications.
• Prevent fraud and unauthorized activity.
• Improve the quality of our customer support.
• Comply with applicable legal and regulatory obligations.

Technical Information

To help protect your account and maintain the security of our Platform, we collect:

• IP address
• Login activity

4. WHY WE COLLECT YOUR INFORMATION

We collect your information to:

• Create and manage your account.
• Verify your identity.
• Process cryptocurrency and financial transactions.
• Provide our services.
• Detect and prevent fraud.
• Protect your account and our Platform.
• Respond to customer support requests.
• Comply with legal and regulatory obligations.
• Improve the safety, security and reliability of our services.

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share your information only where necessary with trusted third parties that help us:

• Verify your identity.
• Process payments and financial transactions.
• Provide banking and payment services.
• Detect and prevent fraud.
• Host and maintain our systems.
• Comply with legal obligations.
• Respond to lawful requests from regulators or law enforcement agencies.

These service providers are only permitted to use your information to provide services on our behalf and are expected to protect your information.

6. HOW WE PROTECT YOUR INFORMATION

We use appropriate security measures to protect your personal information, including:

• Password encryption.
• One-Time Password (OTP) verification.
• Identity verification.
• Fraud monitoring.
• Transaction monitoring.
• Manual transaction reviews.
• Account protection measures where necessary.

While we work hard to protect your information, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.

7. HOW LONG WE KEEP YOUR INFORMATION

We keep your personal information only for as long as necessary to:

• Provide our services.
• Comply with legal and regulatory obligations.
• Prevent fraud.
• Resolve disputes.
• Enforce our Terms of Use.

When your information is no longer required, we will securely delete or anonymise it where appropriate and where permitted by law.

8. YOUR RIGHTS

Subject to applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where legally permitted.
• Withdraw your consent where processing is based on your consent.
• Contact us with questions about how we handle your personal information.

9. COOKIES

Our website may use cookies that are necessary for the website to function properly, improve performance and enhance security.

For more information about how we use cookies, please read our Cookie Policy.

10. CHILDREN'S PRIVACY

MyPassyApp is intended for users who are legally permitted to use our services. We do not knowingly collect personal information from children.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

When we make significant changes, we will update the Last Updated date and publish the latest version on our Platform.

Your continued use of MyPassyApp after any changes take effect means you accept the updated Privacy Policy.

12. CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.

Passy Empire Ltd.

Email: [email protected]

Phone: +234 911 666 6667

Website: mypassyapp.co